For ages 21 and above

8mbets apps Responsible Gaming

Gaming is for enjoyment — not as a substitute for life. 8mbets apps believes every player has the right to set their own limits. On this page we discuss the protection tools, warning signs and support options available.

For ages 21 and above only

Why Responsible Gaming Matters

Online casino and sports betting are a source of entertainment for many people. But like any form of entertainment, moderation is important. Before playing on the 8mbets apps platform, every user should understand that betting is a risky activity — winning is not guaranteed, and losing is entirely normal.

Under our Terms and Conditions, the minimum age to open an account on the platform is 21. Providing accurate information at the time of registration is mandatory for age verification. Any account belonging to a minor is closed immediately.

The core principle of responsible gaming is — only bet amounts you can afford to lose. If you ever feel that your betting habits are getting out of control, seek help without delay. You can find answers to more questions on this topic on our FAQ page.

Remember: Betting is not a way to relieve stress. You should not rely on gaming to solve financial problems. Never bet with borrowed or loaned money.

8mbets apps always wants our users to have a safe and enjoyable experience. That is why we provide a number of self-control tools that can be used at any time from your account settings. In line with our Privacy Policy, your use of these tools is kept completely confidential.

Set Your Own Limits

8mbets apps gives you six effective protection tools — use them whenever you need, at your own convenience.

Deposit Limit

Set a daily, weekly or monthly cap on how much you deposit. Once the limit is reached, the system will notify you automatically and will not allow any further deposits.

Deposit Control

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, your session will end automatically — so you can never forget to take a break.

Time Management

Temporary Break

Keep your account temporarily inactive for anywhere between 24 hours and 30 days. You will not be able to log in during this time, which means placing bets will not be possible either.

Temporary Break

Self-Exclusion

If you need a long-term break, choose self-exclusion — your account can be deactivated for a minimum of 6 months or permanently. This request cannot be reversed.

Permanent Protection

Gaming History Review

View a full breakdown of your deposits, withdrawals, bets and wins and losses at any time. Staying aware of your own spending is the first step in responsible gaming.

Transparency

Contact Support Team

Speak to our support team via 24-hour live chat or email for any issue. Support is available in both Bengali and English.

24/7 Support

Recognise the Warning Signs

Certain behaviours indicate that gaming habits may be becoming problematic — if you notice any of these in yourself or someone close to you, take it seriously.

Financial Warning Signs

  • Repeatedly betting to try to recover lost money
  • Betting with borrowed or loaned money
  • Skipping essential expenses to place bets
  • Hiding or lying about the amount lost

Psychological and Behavioural Signs

  • Feeling restless or irritable when not betting
  • Repeatedly failing to stop gaming
  • Neglecting work or family because of gaming
  • Being unable to stop thinking about gaming

Social and Family Signs

  • Withdrawing from family and friends
  • Hiding gaming from loved ones
  • Repeated arguments in family relationships
  • Spending more time gaming while avoiding responsibilities

If you notice any of the signs above in yourself, stop now and seek help. Getting help at an early stage is the most effective approach. Our support team is with you seven days a week, twenty-four hours a day.

Ways to Get Support

Do not face this alone — your family, a professional counsellor or our support team are always ready to help.

8mbets apps Support Team

Our live chat is active at any time of day. Speak to us directly to activate self-exclusion, set a deposit limit or raise any concern.

Email: [email protected]

Family and Loved Ones

Support from family is very important when getting out of problematic gambling habits. Tell someone you trust — there is nothing to be ashamed of; asking for help is itself an act of courage.

Professional Counselling Services

Seeking advice from a mental health professional or addiction specialist is not a sign of personal weakness — it is an informed decision. Mental health counselling services are available at both government and private level in Bangladesh.

Minor Protection and the Role of Parents

8mbets apps strictly follows a 21+ policy. However, adult members of the household should also take precautions to ensure that minors cannot access this platform.

  • Use a password lock on your device and do not share it with anyone else in the household.
  • After logging in, do not save the session in your browser or app.
  • If needed, use parental control software on your device.
  • Do not share your account login details with anyone else in the household.

If you find out that a minor has used your account, notify our support team immediately. We will investigate and take the necessary steps.

Core Principles of Responsible Gaming

Following the principles below keeps your gaming experience enjoyable and safe:

  • Set a fixed budget before placing bets and stick to it.
  • Do not place larger bets to try to recover money you have lost.
  • Avoid betting when drinking alcohol or under mental stress.
  • Take regular breaks rather than playing for long stretches at a time.
  • Think of gaming purely as entertainment — not as a source of income.
  • Even when on a winning streak, know when to stop.

Tip: Review your gaming history once a week. Keep a picture in mind of how much time and money you are spending. This is the simplest habit of a responsible player.

Self-Exclusion — Detailed Process

Self-exclusion is an important protection tool. Once activated:

  • You will not be able to log in to your account.
  • No promotional communications will be sent to you.
  • The account cannot be reactivated before the set period ends.
  • Any balance in the account can be withdrawn once self-exclusion ends.

To activate self-exclusion, contact our support team via live chat or email. The process will be completed within a maximum of 24 hours of receiving your request.

For more information about responsible gaming on our site, you can read about 8mbets apps values and commitments on our About Us page.

Questions About Responsible Gaming

Answers to the most commonly asked questions are provided here.

The duration of self-exclusion is set at the time of the request. You can choose anywhere from a minimum of 6 months up to a permanent option. The decision cannot be changed before the set period ends — this is intentional, so that decisions made in an emotional moment remain in effect.

A request to lower a deposit limit takes effect immediately. However, a request to increase the limit takes effect after a waiting period — this helps prevent limits from being raised on impulse.

Your account balance is kept safe during self-exclusion. Once the self-exclusion period ends, you can withdraw that balance if you wish. Contact our support team for more details.

Yes. If a family member or someone close to you is concerned, they can contact us by email ([email protected]) or via live chat. We will look into the matter while keeping it confidential.

With a temporary break, you can keep your account inactive for 24 hours to 30 days, and the account is reactivated automatically when the period ends. Self-exclusion, on the other hand, is long-term and cannot be reversed before the set period ends. Self-exclusion is the more effective option when behaviour has become problematic.

In Bangladesh, psychiatric departments at government hospitals and private mental health service providers offer counselling. First consult a doctor you trust, then seek specialist help following their guidance. Our support team can also point you in the right direction.

More Useful Pages

About Us

Learn about 8mbets apps and what we stand for

Terms and Conditions

Read the terms and rules for using the platform

Privacy Policy

How your information is stored and kept secure

FAQ

The most frequently asked questions all in one place