8mbets apps Privacy Policy

This privacy policy applies to all users of the 8mbets apps platform. By using our site, registering an account, or using any of our services, you are considered to have accepted the terms of this policy. This policy operates together with our Terms and Conditions.

1 What Information Is Collected

8mbets apps collects the following types of information as needed to provide its services:

1.1 Information You Provide Directly

• Full name, date of birth, and national identity card details
• Mobile number and email address
• Residential address
• Mobile banking account details for financial transactions (bKash, Nagad, Rocket, Upay)
• Any information or documents submitted for account management

1.2 Automatically Collected Information

• IP address and device type and operating system
• Browser information and cookie data
• Time spent on the site, pages visited, and navigation patterns
• Login and logout dates and times
• Betting and transaction history

2 Purpose of Using Information

Collected information is used only for the purposes listed below:

• Account verification, registration, and management
• Processing deposits and withdrawals
• Providing applicable bonuses and promotions
• Customer service and technical support
• Prevention of unauthorized access, fraud, and money laundering
• Testing and improving site functionality
• Meeting legal and regulatory obligations
• Maintaining the security and integrity of the platform

We never sell your information to third parties or transfer it for unauthorized marketing purposes.

3 Information Storage and Security

8mbets apps uses industry-standard technology to keep your personal information secure:

• All data transfers are secured using SSL encryption
• Sensitive financial information is stored in encrypted databases
• OTP verification is used for account access
• Access to internal systems is strictly controlled
• Regular security audits are conducted

The duration of data retention depends on legal requirements and the nature of the service. Even after an account is closed, certain information may be retained for a defined period in accordance with applicable regulations.

4 Sharing Information with Third Parties

Information may be shared with third parties on a limited basis in the circumstances listed below:

4.1 Payment Processors

Necessary transaction information is exchanged with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These organizations are governed by their own privacy policies.

4.2 Game Providers

Technical connections are maintained with game studios including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe to operate gaming services. Technical data from game sessions may be sent to these providers.

4.3 Legal Obligations

Information may be provided to authorities pursuant to court orders, lawful requests from law enforcement agencies, or financial security requirements. In such cases, only the information that is legally required to be disclosed will be provided.

5 Cookies and Tracking Technology

The 8mbets apps website uses cookies and similar technologies. Cookies are small data files stored in your browser.

• Essential Cookies: Required to maintain login status and for basic site functionality
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Used to monitor and improve site usage

You can manage cookies by changing your browser settings. However, disabling certain cookies may affect specific site functionality.

6 User Rights

As a user of 8mbets apps, you have the following rights:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Correction: If any of your information is inaccurate, you may request that it be corrected.
3. Right to Deletion: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
4. Right to Portability: You may request certain information in a structured format.
5. Right to Restrict Processing: In certain cases you may request that processing of your information be restricted.

To exercise these rights, contact our support team. To learn more about responsible use of the site and protection of your information, read our Responsible Gaming page.

7 Minor Users and Age Verification

All services on 8mbets apps are for users aged 21 and above (21+) only. We do not intentionally collect information from minors. Age is verified at registration and identity documents may be requested if needed. If information belonging to a minor is found in our system, the relevant account will be closed and the information deleted.

8 Account Security and User Responsibility

The security of your account is partly your own responsibility. Follow the steps below to stay safe:

• Use a strong password and change it regularly
• Do not share your login details with anyone
• Always log out after using a public or shared device
• If you notice any suspicious activity, notify us immediately
• Never share your OTP with any third party

Detailed information on account security can be found in the site's FAQ section.

9 Third-Party Links

The 8mbets apps platform may occasionally reference third-party services or content. 8mbets apps is not responsible for the privacy practices of these third parties. We recommend that you read their own privacy policies.

10 Policy Changes and Updates

8mbets apps reserves the right to change this privacy policy as needed. If any significant changes are made, a notice will be posted on the site and the update date will be shown above. Continued use of the site after a policy change will be considered acceptance of the new policy. We therefore recommend checking this page regularly.

11 Applicable Law

This privacy policy is drawn up and governed in accordance with the applicable laws and regulations of Bangladesh. Any dispute relating to this policy falls under the jurisdiction of the courts of Bangladesh.